What does it take to support the mental health of a nation’s youth — while also caring deeply for the people doing the work?
Louisa Jewell, Founder and President of the Canadian Positive Psychology Association (CPPA), sits down Kids Help Phone Group Head and Executive VP of People and Culture, Sandra Chiodo, for an inspiring conversation on workplace well-being in action.
As Canada’s only 24/7 national e-mental health service offering free, confidential, and multilingual support, Kids Help Phone ensures young people across the country can Feel Out Loud. Internally, their YOU MATTER framework ensures every employee feels valued, seen, and supported — reflecting the same compassion they extend to youth.
Recognized as a 2025 Canadian Workplace Well-Being Awards (CWWA) winner, Kids Help Phone shares how progressive, trauma-informed, and inclusive supports — from gender-affirming care to enhanced mental health benefits — are helping build a workplace culture rooted in equity and belonging. Recognition initiatives such as Celebrate Out Loud and the North Star Awards further reinforce connection, purpose, and shared impact.
Watch the full interview here:
About Kids Help Phone:
Kids Help Phone is Canada’s only 24/7, national e-mental health service offering free, confidential, and multilingual support to young people across the country. Through its YOU MATTER framework and commitment to progressive, inclusive workplace practices, Kids Help Phone continues to foster a culture where employees feel valued, supported, and connected to meaningful impact.
Thank you, Kids Help Phone, for your leadership and commitment to psychological safety and well-being.

